FAQ

Q: "When will I receive the title and registration for the vehicle?"

A: within 45 Days in the mail

Q: "Can I get copies of Paperwork, if I lose the originals?"

A: Yes

Q: "Do you guys offer shipping?"

A: Yes, we ship nationwide

Q: "I want to sell my personal car Consignment?"

A: Yes, we can help you consign, this way you get top dollar. Exotic Luxury Autos will collect a Flat Fee

Q: "Do you guys accept all major Credit Cards?"

A: Yes

Q: "Can I pay for the vehicle via Credit Card?"

A: Yes, but at 4% in Fees

Q: "Can you provide a walkthrough of the vehicle's features and functions?"

A: Yes, we offer FaceTime & YouTube walk around videos

Q: "Can I take the vehicle for a Pre-Purchase Inspection?"

A: Yes, (Car will be transported on flat bed approx cost $100)

Q: "Do you guys get your vehicles inspected?"

A: Yes, all of our vehicles go through 101 Multi-point inspection. (no corners cut. Proper Service is performed)

Q: "Do you offer any extended warranty options?"

A: Yes, we offer a variety of options (Speak to the F&I Manager for more info)

Q: "What additional coverage or protection plans are available?"

A: We have extended warranty, GAP insurance, Wheels/ Tires/ interior/ Exterior Protection Plan

Q: "When and how will I receive delivery of the vehicle?"

A: Your Rep will keep you updated during the shipping process with daily updates! Car will arrive Right at your front door! (Fully insured)

Q: "Can I use my own bank to finance like a credit union & bring a check"

A: YES

Q: "How can I reach the dealership's customer service or support team?"

A: You can reach us directly at (470) 440-9986 or text us at 470-331-9460

Q: "Is there a dedicated contact person for post-purchase inquiries?"

A: You can reach our Customer Service Department directly at (470) 440-9986

Q: "Why haven't you guys done emissions?"

A: We are an Emissions-Free County (Which means we are not required to get emissions). Typically we do go out of our way and try to get emissions done! for extra peace of mind

Q: "If we refer the customer to purchase a vehicle, do we get a Referral Fee?"

A: Yes, You will receive $500 as an ELA Gift to you!

Q: "What are the dealership's business hours?"

A: Monday - Friday (9 am - 7 pm)
Saturday (9 am - 5 pm)
Sunday Closed